Data Protection & Confidentiality

Privacy Policy

Last Updated: January 2026

Zero Password Policy

We will never ask you for your account passwords, security codes, or two-factor authentication credentials. We only need your public username or post URL to deliver services.

1. Information We Collect

To successfully deliver and track your social media orders, we collect the minimal necessary information:

  • Target Public URL / Handle: Link to your profile, post, video, or channel.
  • Contact Details: Your WhatsApp phone number and full name (for order receipts and delivery updates).
  • Payment Verification: Mobile Money transaction references or screenshots for proof of payment.
  • Location Indicator: Country code (Rwanda/Uganda) to display accurate local currencies (RWF/UGX).

2. How We Use Your Data

Your information is strictly utilized to execute requested marketing campaigns, issue automated status tracking notifications, provide customer support on WhatsApp, and prevent fraud.

3. 100% Discretion & Confidentiality

We treat all client orders with strict confidentiality. We never disclose client identities, profile names, or purchase histories to third parties, competitors, or marketing brokers.

4. Data Security

We implement industry-standard encryption protocols (SSL/TLS) for data transmission. Payment transactions are processed through encrypted telecommunications channels (MTN & Airtel Mobile Money).

5. Contact Us Regarding Privacy

If you have any questions or wish to request deletion of your order records, please contact our data officer via WhatsApp or through our Contact Support Page.